Can I change the time of a booking?

Bookings and passes · Updated 29 Oct 2026

You can't move a booking yourself in the app. Cancel it and book the new time, or ask the venue: its staff can move a booking for you.

Before you cancel

Check the cancellation window on the booking first. Cancel before it closes and you get a full refund, back the way you paid. After it closes there's no refund.

Was this helpful?

Still stuck?

A person replies by email, usually within two working days.

Write to us