Help & support

Something not right?

A booking that went sideways, a payment you did not expect, a player who crossed a line, or a screen that will not load — tell us what happened and a human on the Centifit team will get back to you by email, usually within two working days.

Answers without waiting

Write to us

Use the same email you play with, so we can find your account. If it is about one game, tell us which court and when — that is usually all we need.

If someone is in immediate danger, contact your local emergency services first — then report it here so we can act on the account. You can also reach us any time at centifit@blitcore.com.