How do I cancel or leave a game?

Open games · Updated 29 Oct 2026

Open the game in the app. Players leave it from there, and the host can cancel it while it's still open.

Leaving

While the game is open, leave any time for a full refund of what you paid, back the way you paid. Allow 3–5 business days. If you haven't paid yet, there's nothing to refund and no penalty.

Once the game is fully funded it's confirmed, so leaving won't refund you.

Cancelling as the host

Before it confirms, cancel and everyone who paid, you included, gets a full refund. Once it confirms, you can't cancel: hand it off, or contact support.

Handing it off

Can't make it? Hand hosting to the top-rated player. If nobody takes it before the game confirms, it cancels and everyone is refunded.

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