Refunds when a game doesn’t fill

Open games · Updated 29 Oct 2026

If a game isn't fully funded by kick-off, it cancels and everyone who paid gets their money back in full.

When it arrives

Refunds go back the way you paid and take 3–5 business days, depending on your bank or provider.

Pledges

A pledge is only charged when you pay it, so an unpaid pledge has nothing to refund.

Was this helpful?

Still stuck?

A person replies by email, usually within two working days.

Write to us